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jwanzong store Easy Application Grout Sealant Protect your work from water, dirt, oil and stains PRODUCT SPECIFICS This clear silicon sealant in an easy application tube that has a sponge tip so you simply wipe it over the grout lines and the sealant is applied. No more hassles with paint brushes and cans. This sealant will protect your work from stains, water, dirt and oils for up to 5 years. Fast drying - only 1 hour between coats! SHIPPING DETAILS Shipping in the USA (including Alaska and Hawaii) and is FREE International Shipping $12.00 for 1 - 6 of these or 1 of these can be combined with up to 1000 1/2" tiles for the same postage price. These rates apply to all countries serviced by USPS Global Priority mail including but not limited to:Afghanistan, Antigua, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, British Virgin Island, Cyprus, Canada, Denmark, Finaland, France, Germany, Greece, Gibralter, Great Britian, Guam, Ireland, Israel, Italy, Japan, Jordan, Liechtenstein, Luxembourg, Macao, Marta, Mexico (San Jose only), Malta, Netherlands, New Zealand, Norway, Poland, Portugal, San Marino, Scotland, Slovak Republic, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Vatican City. If your country is not listed above please ask for a postage quote before placing your order. For a complete list of other countries we ship to please visit: http://pe.usps.gov/text/imm/immmap_002.htm . Combined Shipping: To allow me to ship all your items together under the flat rate specified above, you MUST pay for all your items with one combined payment. Multiple orders not combined onto one payment will need to be shipped separetely with each order/payment being subject to the flat rate postage charge as indicated above. To combine orders: Make your purchases but do not pay for them until you are completely done shopping - even if you are shopping over several days. When you are done shopping go to My eBay and click on one of the items. An invoice for all your purchases should appear with the combined postage rate displayed. Ebay's shipping calculator is often incorrect in it's determination of postage so if you feel this postage rate is incorrect please email for a revised invoice before making your payment! Pay from the link provided in the invoice/summary. Order Processing: We ship Monday through Friday every week. We generally do not ship on weekends although during peak seasons this is subject to change. Orders received after 12:00 pm on Friday are not usually processed until the following week. Orders are generally processed within 1 - 3 business days but during busy times of the year (such as Christmas) processing may take slightly longer. Custom orders may also take slighly longer depending on the nature and size of the order. If you need your order in a RUSH please contact us to make arrangements and we will do our best to accomdate you. Expedited / Overnight shipping is available for an extra charge to most locations but please note the cut off for guranteed delivery next day is 11:00 am. INTERNATIONAL ORDERS Customs and duty fees are a necessary part of international business but need not worry you. In my 5+ years of experience with international commerce, duty fees are very rarely, if ever, applicable to the average artisan since they are not buying in quantities large enough to warrant the assessment of any fees. Customs and Duty fees are primarily designed for importers and exporters conducting business on a large scale with the intent of reselling the goods in the destination country. If you have further concerns please feel free to email me and I can explain how we can work to best benefit you. It's in my interest to have you avoid these fees as I want you to be a repeat customer! PLEASE PLEASE PLEASE do not leave us neutral or negative feedback because customs delayed your order. We have no control over this and try our best to get every order to you as quick as possible. However, at certain times of the year (i.e. Holidays) or when Customs Departments are conducting audits, delivery of your parcel may be delayed slightly without any notification to us or you. We are happy to help you track down the parcel but please give us a chance to help before resorting to neutral or negative feedback. Thank you for your help on this! CUSTOM ORDERS & GENERAL INFORMATION If prefer larger or smaller quantities of this item, or a different sized tile please visit my eBay store or contact us for a quote. There is no extra charge to have a custom eBay auction set up for you and it is fast and easy so please let us help you tile your dreams! We have over 500 types of glass in stock in a large variety of colors, textures, finishes and can cut almost any size tile in any quantity. We offer custom tile blends, mosaic starter kits, scrap glass, sheets glass, mosaic tools, and are happy to provide you with a quote on any sized project. We receive hundreds of emails every day and do our best to respond in a timely manner. Please note though that emails are generally only checked during normal business hours and responses are usually provided with 24 hours. If you need to reach us urgently please utilize the 'Find Member Contact Information' ebay feature and call us at the phone number provided. FEEDBACK POLICY Wholesalemosaics uses the eBay automated feedback system to ensure that postive feedback is left for every transaction for which we receive postive feedback. Feedback will be left for you once you have left it for us. This saves us time and allows us to concentrate on order processing. Our business philosophy is simple: WE ARE NOT HAPPY IF YOU ARE NOT HAPPY! Very simply - we will do everything we can to make your experience a postive one. The team here works very, very hard to ensure that every order is correct, packed well, labeled properly and processed in a timely manner. We strive for 150% of perfection and hope we land somewhere at 100% when the day is done. However, we are human and make mistakes at times. PLEASE, PLEASE, PLEASE DO NOT leave neutral or negative feedback without contacting us first. There is nothing more damaging to a teams morale and to our business image than to get negative feedback, especially without an explanation. We will gladly work with you to resolve any problems if you just give us a chance. The chance to make you happy is all we ask. Your help on maintaining our excellent feedback rating is very much appreciated. If you have an issue with your order and leave us neautral or negative feedback before contacting us and allowing us to resolve the problem then we reserve the right to also leave you neutral or negative feedback. We cannot improve our customer service if we do not know where we went wrong....so please help us to help you! A FINAL NOTE As an eBay seller we know that every customer is ‘buying on faith’ when they make an online purchase. Internet shopping doesn't afford us the luxury of touching and feeling the product before deciding to purchase. To compensate for this we will always go out of our way to make your eBay experience a positive one. Our aim to allow even those on the tightest of budgets to enjoy the art of mosaics. If you have any questions or suggestions at anytime about our business, policies or products please email us. We are always grateful for your feedback! We truly appreciate your business and look forward to working with you! Sincerely, Jennifer Wanzong and the entire team here at Wholesalemosaics Please visit our eBay store for more great products, sale items, sample glass pages and project ideas. Sign up for my email newsletters by adding my eBay Store to your Favorites Be sure to add us to your favorites list so you can get updates when we add new items or have sales Check out my other items!
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